Made-up example. Northbridge Bank is not a real bank, and every number here is invented to show how AI EnableOS works.
Example project · Northbridge Bank
Card-dispute rule lookup
Phone specialists get an AI assistant that finds the right card-dispute rule while the customer is on the line.
6 steps
from idea to proven value
5 sign-offs
each by a named person
$75K/mo
measured saving, confirmed by owner and finance
How to read this
At each step the AI recommends go, fix first or stop, and says why. A person decides. At 5 points that person signs off, and the page shows who signed, what evidence they saw, and what would have sent it back or stopped it.
The 6 steps
- 1Discover: IntakeGoWorth a look. It is a clear, common task and no other project covers it.Open →
- 1Discover: Map the workGoAI should do step 3, the rulebook search. People keep talking to the customer and filing the dispute.Open →
- 2EvaluateSign-off 1 signedGoMedium risk. Go, if the assistant can only read the rulebook and never customer accounts.Open →
- 3Prioritize & fundSign-off 2 signedGoFund it. It ranks first of the 6 ideas and pays back fast, even in the cautious case.Open →
- 4PilotSign-off 3 signedGoLaunch the pilot. It passed testing and the before-numbers are measured.Open →
- 5AdoptGoReady to roll out to the pilot group. Train the 36 people who missed the first session next.Open →
- 6Measure value & adoption: Measure the resultsSign-off 4 signedGoThe result looks real. Ask the owner and finance to confirm it.Open →
- 6Measure value & adoption: Scale or stopSign-off 5 signedGoScale it to all sites in 3 waves. Add champions at Site C.Open →
- 6Measure value & adoption: Run & improveGoKeep it running. Check it again after every policy change.Open →